Please note:

  • Bookings must be paid for in advance using our booking system.
    Payment must be made with Paypal (you will be automatically directed to Paypal’s secure payment service during the booking process).
  • Bookings cannot be made less than 24 hours in advance
  • Changes cannot be made to existing bookings less than 12 hours in advance
  • Adult supervision is required at all times for Grotto visits and Tea with Santa
  • Tea with Santa bookings include a seated place for one adult. Up to 2 adults can accompany each child but we can only guarantee seating for one adult per child.
  • The number of visiting children must be specified upon booking. We are unable to accept additional children for a booking on the day.
  • Due to health and safety, a maximum of 4 children are allowed to enter the grotto under one booking.